• THE ENERGY LINE - 078/35 35 34
Workdays between 8 and 20h
Dial this number for answer to your questions about new connections, reinforcement of connections, removal or replacement of metres, rational energy consumption (REC), social suppliers, budget meters,…
• FAILURES AND BREAKDOWNS- 078/35 35 00
24h/24h, 7 days a week
To report failures and breakdowns of the electricity an gas mains connection.
• GAS SMELL - 0800/650 65
24h/24h, 7 days a week
A gas smell report on this number is dealt with urgently.
• STREET LAMP BREAKDOWN - 0800/635 35
24h/24h, 7 days a week
Please always mention the complete address of the lamp and the pole's I.D.-number if possible.
We will repair the lamp as soon as possible. Reports via website street lamps (see links).
• METER READING - 078/78 97 89
Workdays from 8am untill 8pm, Saterdays from 9am until 1pm
You can call this number for all your questions about meter readers.
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Links
• www.gaselwest.be
• www.straatlampen.be
• www.vreg.be